C-LINK Loyalty Reinventing the customer experience and retention

pictogramme The solution

Published by Symag, C-Link Loyalty designs, simulates, distributes and conducts sales drives and loyalty programmes in real time.

A one-to-one and omni-channel solution, C-Link Loyalty centralizes, structures and reconstructs customer data and events and sales data collected from all channels in a single customer data repository.

C-Link Loyalty supports marketing teams in their customer communication targeting and design operations.

pictogramme The product's benefits A unique one-to-one omni-channel solution

  • Single customer data repository
  • Single and multiple brand sales drives
  • Multiple loyalty programmes management
  • Multiple formats: integrated and franchisee chains
  • E-commerce, volume retailers, specialized retailers and distance selling
  • Omni-channel retailing: stores, mobiles, commercial websites, social media, store kiosks
  • Massively real time
  • EAI module for easier integration into the information system
  • Couponing : C-Link Coupons
  • Mobilité : C-Link Mobile

pictogramme The benefits for the retail chain Comprehensive customer knowledge

  • 360° customer vision
  • Budget control
  • Incremental development of sales
  • Easier operation and integration into the IS
  • Maximized availability rate

pictogramme KEY FIGURES

2.5 billion transactions processed annually by our customers
32,000 cash desks controlled

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